Frequently Asked Questions
Everything you need to know about Ava Global Fusion
General Questions
What is Ava Global Fusion?
Ava Global Fusion is an AI-powered recipe discovery and meal planning platform that brings authentic global cuisines to your kitchen. We offer 700+ recipes from around the world, personalized meal planning, and AI-powered nutrition analysis.
How many recipes do you have?
We currently have over 700 authentic recipes from various global cuisines, representing diverse cultures and culinary traditions. Our collection is constantly growing as we add new recipes and regional specialties.
Is Ava Global Fusion free to use?
We offer both free and premium subscription options. The free plan gives you access to basic recipe browsing and limited meal planning features. Premium subscriptions unlock advanced AI meal planning, unlimited meal plans, and exclusive features.
Account & Subscription
How do I create an account?
You can create an account using your Google account for quick and secure sign-up. Simply click the "Sign In" button in the header and choose Google authentication.
What subscription plans do you offer?
We offer flexible subscription plans: 1-month ($9.99), 3-month ($24.99), 6-month ($44.99), and 12-month ($79.99). All plans include the same premium features, with longer plans offering better value.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you'll continue to have access to premium features until then.
Do you offer refunds?
Subscription fees are non-refundable except as required by law. If you experience technical issues, please contact our support team and we'll be happy to help.
Meal Planning & AI Features
How does AI meal planning work?
Our AI analyzes your dietary preferences, restrictions, and cooking preferences to create personalized meal plans. It considers nutritional balance, recipe diversity, and your specified meal categories to generate plans that fit your lifestyle.
What meal plan durations are available?
We offer 1-day, 7-day, and 28-day meal plans. You can choose the duration that best fits your planning needs and lifestyle.
Can I customize my meal preferences?
Yes! You can set dietary restrictions, ingredient preferences, measurement units (metric/imperial), and cooking skill level in your profile settings.
How accurate is the nutrition information?
Our nutrition data is generated using AI analysis and verified against standard nutritional databases. While we strive for accuracy, actual nutritional values may vary based on specific ingredients and cooking methods.
Privacy & Data
How do you protect my data?
We implement industry-standard security measures including encryption, secure authentication, and regular security assessments. Your personal information is never sold to third parties. See our Privacy Policy for details.
What data do you collect?
We collect account information, preferences, usage data, and payment information (processed securely through Stripe). We use this data to provide personalized services and improve our platform. See our Privacy Policy for full details.
Can I delete my account and data?
Yes, you can delete your account and associated data at any time through your profile settings. This will permanently remove all your information from our systems.
Technical Support
What browsers are supported?
We support all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.
Is the platform mobile-friendly?
Yes! Ava Global Fusion is fully responsive and optimized for mobile devices. You can access all features on smartphones and tablets.
What if I encounter technical issues?
If you experience any technical problems, please contact our support team through the support widget (chat icon) available on every page. We typically respond within 24-48 hours.
Our Mission & Values
What is your climate commitment?
We donate 0.5% of all earnings to fight climate change. This commitment reflects our values and the importance we place on environmental responsibility in all aspects of our business.
How do you ensure recipe authenticity?
We work with culinary experts and use AI to verify recipe authenticity and cultural accuracy. We respect the origins of each recipe and strive to preserve traditional cooking methods while making them accessible to modern kitchens.
Do you support local communities?
Yes, we're committed to supporting local communities through our climate initiatives and by promoting sustainable cooking practices. We also partner with environmental organizations to maximize our positive impact.
Still Have Questions?
Can't find what you're looking for? We're here to help! Use the support widget (chat icon) available on every page and we'll get back to you within 24-48 hours.